When it comes to what ImageFIRST San Francisco cares about, the experiences of our clients’ patients sit at the top of the list. Our role in the healthcare system is integral, because we act as a first impression for facilities. When patients arrive at their places of care, one of the first things they do is put on ImageFIRST San Francisco gowns, and if they’re feeling comfortable from the get-go, their likelihood for an overall satisfying experience increases.
We take that responsibility seriously.
So, when we heard about The Beryl Institute, we jumped at the opportunity to sponsor them by becoming an organizational sponsor. They stand for the same core values as us—that a patient’s positive experience is prioritized above all. Between us providing hospital gowns and nurses uniforms in San Francisco, and The Beryl Institute continuously brainstorming ways to enhance the patient experience through knowledge-sharing and collaboration, we share a lot of common ground. Therefore, we think partnering will help further healthcare on the whole.
According to The Beryl Institute, the patient experience should be defined as “the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” They break that mission down to further define interactions, culture, perceptions and the continuum of care, as they pertain to advancing patient experiences.
ImageFIRST San Francisco chose to partner with The Beryl Institute because firstly, our customer promise is to be the “cost effective solution for greater patient satisfaction”. Additionally, the patient experience is at the heart of everything we both do.
To us, the best way to ensure patient happiness is to provide them with quality products—gowns and uniform scrubs in San Francisco, CA that match the quality services that our clients provide. We do so by hand-inspecting and wrapping them individually, and through providing quality gowns, including our Comfort Care gown line, which has redefined the patient experience.
We’re excited to attend The Beryl Institute’s annual conference this coming April, where we will take part in a variety of workshops and speeches. In the end, we hope to come out with fresh ideas, and a new burst of energy for how we can contribute to expanding the patient experience in the healthcare industry.
It’s an empowering feeling to come across an organization that shares so many of the same values and ideals as us, so to say that we’re proud to be working with, and sponsoring, The Beryl Institute is an understatement. We look forward to our future ahead as partners, and to see how far we can go to help enhance healthcare and patient experiences.